Job and Career Info

Job Vacancies Save the Children
Position: Manager, Sponsor Assignments Operations
Closing date: 30 Sep 2010
Location: United States of America (the)

Save the Children US, the leading independent organization creating real and lasting change for children in need in the U.S. and around the world seeks a Sponsor Assignments Operations Manager. The primary responsibility of this position is to ensure that superior operational support is provided for the creation and maintenance of sponsorship relationships. The Operations Manager must ensure cost-effective, replicable operational processes are created for all sponsorship acquisition campaigns (domestic and international) including child inventory considerations, assignment processing, communications material fulfillment and subsequent maintenance needs. In addition to acquisitions, sponsorship assignments must be maintained through sponsor transfers due to changes in child eligibility or country office phase over strategies.

Requires Bachelors degree; 2 years of operations experience; 2 years of supervisory experience; Experience using quality improvement tools, techniques and exercises in a team environment; Experience working and managing within a true production environment; Project management and business analysis experience; Previous customer service experience a plus. Knowledge of reporting and workflow management; Ability to meet and exceed goals in an environment where workflow is closely integrated with multiple databases and technologies; Comfortable with analytics and reporting utilizing multiple data sources; Ability to clearly develop process and operations documentation; Able to develop staff and provide leadership to help grow team capacity; Strong working knowledge of Word, Excel, Access, Visio; Ability to utilize Ad-hoc query tools.

How to apply
Please visit: www.savethechildren.org, click on the Careers section for a detailed job description, and to apply; reference Job #4806 EOE M/F/D/V
Reference Code: RW_87MK6D-75
Source: Reliefweb

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