Job Vacancies Office of the Under-Secretary-General, January 2011

Job Vacancies Office of the Under-Secretary-General
Umoja Technical and Data Team
Job Title Senior Information Systems Officer (User Interface), P5
Department/ Office OFFICE OF THE UNDER-SECRETARY-GENERAL – DM
Duty Station NEW YORK
Closing Date: Sunday, 27 February 2011
Job Opening number 10-IST-OFFICE OF USG – DEPT OF MGMT-16582-R-NEW YORK (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting
Umoja is a continuous organizational transformation, enabling high-quality, cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN’s human, financial and material resources. Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. Umoja is a part of the Department of Management in New York. For more information on Umoja visit: http://www.unumoja.org/display/umoja/Umoja.

This position is located in the Umoja Technical and Data Team, the mission of which is to deliver an integrated solution to our community of users through a set of user-centered desktop, web and mobile applications. Technologies to be used are standard SAP Graphical User Interface (SAP GUI), SAP Business Client, SAP NetWeaver Portal, SAP SRM, SAP CRM, Adobe Interactive Forms and SAP NetWeaver Mobile solutions. The incumbent reports to the Umoja Technical Team Lead.

Responsibilities
(1) Provide leadership and guidance to the organization to oversee the design and implementation of the Umoja user interface.
(2) Promote the use of standards and best practices in usability, accessibility and information architecture.
(3) Ensure a consistent and a superior user experience to Umoja.
(4) Provide recommendations on the latest trends in the User Experience (UX) field and on the use of new technologies and frameworks such as Web 2.0, Rich Internet Applications (RIA), HTML5 and Mobile Enterprise Application Frameworks (MEAP).
(5) Ensure all development is reviewed and the code and user interface is compliant with the standards defined by the project team.
(6) Oversee the Systems Integrator teams and internal resources that will be driving development of the different UI solutions.
(7) Perform any other duties as required.

Competencies
 Professionalism:
Demonstrates professional competence and mastery of subject matter in design, configuration, development and implementation of superior user interfaces in an ERP environment. Demonstrated ability to design web applications and mobile solutions in an ERP environment, taking into account best practices in usability and accessibility. Demonstrates ability to apply good judgment; is conscientious and efficient in meeting commitments, observing deadlines and achieving quality results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Ability to identify risks to project deliverables and deadlines and manage these risks in consultation with colleagues and the project management team. Proficiency with Web 2.0 technologies, Rich Internet Applications (RIA), HTML5 and Mobile Enterprise Application Frameworks (MEAP), Project Management methodologies and tools (MS Project, Clarity etc.), Issue and Risk Management methodologies and tools (e.g. Jira).

 Communication:
Speaks and writes clearly and effectively with ability to draft strategy documents and technical specifications; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience (in particular is able to explain complex technical solutions to a non-technical audience); demonstrates openness in sharing information and keeping people informed. Demonstrated ability to present to senior management.

 Creativity:
Actively seeks to improve services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

 Leadership:
Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

 Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

Education
Advanced university degree (Master’s degree or equivalent) in electrical engineering, computer science, information systems or related fields. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
Experience in the following areas is required: A minimum of ten years of progressively responsible experience related to design, development and implementation of desktop, web or mobile applications mainly in the SAP world; Proven achievements include developing superior user interfaces in the contact of full lifecycle implementations of SAP; Experience managing and motivating technical resources, including integrated teams comprised of both internal and vendor resources; Experience designing portal infrastructure solutions, developing and documenting user interface standards and designing and conducting usability tests. Experience implementing federated portals is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of a second official UN language, preferably French is desirable.

United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Assessment Method
Evaluation of qualified applicants for this position may include a substantive assessment followed by a competency-based interview.

Special Notice
Appointment of the successful candidate on this position will be limited to the initial funding of the post. Further extension is subject to budgetary approval.

Appointments of staff members in the United Nations are subject to the authority of the Secretary-General. Staff Members are expected to move periodically to new functions in accordance with established rules and procedures, and may in this context be reassigned by the Secretary-General throughout the Organization based on the changing needs and mandates.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.




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