Job Vacancies Office of the Under-Secretary-General
Job Title Senior Information Systems Officer, Business Intelligence & Reporting, P5
Department/ Office OFFICE OF THE UNDER-SECRETARY-GENERAL – DM
Duty Station NEW YORK
Closing Date: Sunday, 13 March 2011
Job Opening number 11-IST-OFFICE OF USG – DEPT OF MGMT-16580-R-NEW YORK (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
Umoja is a continuous organizational transformation, enabling high-quality, cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN’s human, financial and material resources. Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. Umoja is a part of the Department of Management in New York. For more information on Umoja visit: http://www.unumoja.org/display/umoja/Umoja.
This position is located in the Umoja Business Intelligence and Reporting team, the mission of which is to support the Organization business decision-making activities delivering a comprehensive reporting solution based on SAP technology. SAP Tools will include: SAP Standard Reports, SAP Query, ABAP Reporting, SAP Business Warehouse, SAP Business Explorer (BEx), Business Objects, Crystal Reports, Xcelsius, and / or Web Intelligence. The incumbent reports to the Technical Team Lead.
(1) Provide leadership and guidance to the Organization to oversee the design and implementation of the Umoja Business Intelligence and Reporting solution.
(2) Lead the development, specification and communication of the Data Management and Business Intelligence architecture plan as it relates to ERP.
(3) Implement superior analytics, decision-making and operational reporting tools using components such as Data Governance, Master Data Management, Analytics, Data Warehousing, Scorecards, Dashboards, Business Performance Monitoring and Data Mining utilizing the ERP Business Intelligence suite of tools.
(4) Provide recommendations on the latest trends in the Business Intelligence technology such as the consolidated use of structured and non structured data, the automated data discovery and the use of advanced technologies such as Web 2.0 technologies to present the information to the end-users.
(5) Assist with oversight and management of System Integrator (SI) and other technical team members (i.e. perform code and technical documentation reviews to ensure completeness and compliance with defined standards, monitor activities of on-site and off-shore resources to guarantee change control procedures are respected etc.);
(6) Work closely with the infrastructure lead to define the infrastructure components required to support the plan.
(7) Perform any other duties as required.
Professionalism: Demonstrates professional competence and mastery of subject matter in design, development and implementation of business intelligence solutions using industry-standard business intelligence tools. Demonstrates ability to gather and analyse business requirements for analytical, decision-support and operational reports in a modern ERP environment. Demonstrates knowledge of data governance strategies and application of these strategies in a global environment. Demonstrates ability to apply good judgment; is conscientious and efficient in meeting commitments, observing deadlines and achieving quality results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Ability to identify risks to project deliverables and deadlines and manage these risks in consultation with colleagues and the project management team. Familiarity with the following tools: SAP Business Warehouse/Business Intelligence and/or Oracle Business Intelligence Enterprise Edition, Web-interface design and Web 2.0 tools and technology, Project Management methodologies and tools (MS Project, Clarity etc.), Issue and Risk Management methodologies and tools (e.g. Jira), Relational database tools (e.g. Oracle, SQL Server, Sybase).
Speaks and writes clearly and effectively with ability to draft strategy documents and technical specifications; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience (in particular is able to explain complex technical solutions to a non-technical audience); demonstrates openness in sharing information and keeping people informed. Demonstrated ability to present to senior management.
Actively seeks to improve services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Advanced university degree (Master’s degree or equivalent) in computer science, information systems,electrical engineering or related fields. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
A minimum of ten years of progressively responsible experience related to design, development and implementation of reporting solutions and Web-based applications; proven achievements must include successful implementations of operational, management and strategic reporting solutions in a modern ERP environment. Experience in designing and developing Extract, Transform and Load (ETL) scripts and designing and development data marts is required. Experience with at least one full lifecycle implementation of financials and projects reporting solutions for a global company/organization is required, as is development of reports for master data in the areas of finance, projects, procurement and human resources. Experience developing Web-based application and reporting portal solutions is also required. Experience in leading and motivating teams and working in an international, multicultural environment is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of a second official UN language, preferably French is desirable.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Evaluation of qualified applicants for this position may include a substantive assessment followed by a competency-based interview.
Appointment of the successful candidate on this position will be limited to the initial funding of the post. Further extension is subject to budgetary approval.
Appointments of staff members in the United Nations are subject to the authority of the Secretary-General. Staff Members are expected to move periodically to new functions in accordance with established rules and procedures, and may in this context be reassigned by the Secretary-General throughout the Organization based on the changing needs and mandates.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
UN Umoja Offices
150 E 42nd Street
Mobil Building, 24th floor
(between Lexington and 3rd Avenue)
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