Job Vacancies Office of Information and Communication Technology (OICT), November 2010

Job Vacancies Office of Information and Communication Technology (OICT)
Job Title Information Systems Officer, P3
Department/ Office OFFICE OF INFORMATION AND COMMUNICATION TECHNOLOGY
Duty Station NEW YORK
Closing Date Saturday, 08 January 2011
Job Opening number 10-IST-OICT-16490-R-NEW YORK
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organizational Setting and Reporting
This position is located in the Office of Information and Communications Technology, Knowledge Management Service. Incumbent reports to the Chief of Section.

Responsibilities
Within limits of delegated authority the Information Systems Officer will be responsible for the following duties:
Participate in the conceptualization, strategy development, justification, design and implementation of major enterprise knowledge management systems initiatives that may include document management, records management, digital assets management, document imaging and scanning, collaboration and Web Content management;
Provide expert advice on complex systems analysis, design and training;
Develop plans for program management, product management, feasibility assessment, requirements specification, design including project plans, schedules, time and costs estimates, metrics and performance measures;
Report, track and monitor project progress against plans, requirements, quality measures, standard processes;
Liaise with users on all aspects and during all phases of development and implementation;
Be actively involved in the execution of the most complex aspects of the project (e.g. formulation of business requirements, systems analysis, development, etc.);
Develop, implement and monitor information standards and guidelines;
Participate in writing reports and papers for KMS, system requirements, best practice guides, policies, procedures, system documentation, technical user manuals, etc.

Competencies
Core Competencies:
Professionalism:
Knowledge of strategy development, design, and implementation of knowledge management systems and program of work. Knowledge of business analysis, requirements gathering and business process improvement methodologies. Strong analytical and problem-solving skills which include proficiency in business analysis and training development and delivery for systems of moderate size/complexity. Knowledge of project management disciplines and project execution using Prince 2 is desirable. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Knowledge of document management, records management, collaboration, social networking and related systems in support of knowledge management. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently

Creativity:
-Actively seeks to improve programmes or services
-Offers new and different options to solve problems or meet client needs
-Promotes and persuades others to consider new ideas
-Takes calculated risks on new and unusual ideas; thinks “outside the box”
-Takes an interest in new ideas and new ways of doing things
-Is not bound by current thinking or traditional approaches

Education
Advanced university degree (Master’s degree or equivalent) in computer science, information systems or related area or related area. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of five years of progressively responsible experience in project management, business analysis, business requirements gathering and business process analysis or related field is required. Experience in the knowledge management, document management or related field is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another UN official language is an advantage.

United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Assessment Method
Competency based interview.

Special Notice
Priority consideration for vacancies at the P3 level will be given to internal candidates and candidates who have passed a competitive examination.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.




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