Job Vacancies Office for Programme Planning, Budget and Accounts (OPPBA)
Position: Information Systems Assistant, G6
Department/ Office OFFICE OF PROGRAMME PLANNING, BUDGET AND ACCOUNTS
Duty Station NEW YORK
Closing Date: Friday, 27 May 2011
Job Opening number 11-IST-OPPBA-18671-R-NEW YORK (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
This post is located in the Financial Information Operations Service (FIOS), Office of Programme Planning, Budget and Accounts (OPPBA).
The Information Systems Assistant is responsible for the following duties:
Security registration for users of applications used by OPPBA, including IMIS, Nova, BIS, OPICS, SWIFT and portals. Works as part of the FIOS service desk utilsing iNeed (CRM) for entering and tracking service tickets for OPPBA users.
Performing various administrative functions for the section; recommending and implementing areas for administrative improvement Support the Service in the following areas: Budget (Planning, Invoicing, Reimbursement); Human Resources (Providing input and information on consultants and contractors, Post Management in Inpira, Recruitment functions); Staff Training (Coordinate and Support to training: OHRM Training, External, Travel-related, UN Mandatory, Administrative Desk Training)
Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations.
Maintains functional specifications for computer application systems, programs and procedures developed and/or modified.
Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to users requests.
Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services,
Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
Provides guidance to new/junior staff.
Performs other duties as assigned.
Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Knowledge and proven ability to execute Administrative functions and tasks. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
High school diploma or equivalent. Supplemental courses/technical certificates in Information Technology are desirable.
A minimum of seven years of experience in Information Technology field. Experience in IMIS security with understanding of IMIS packages for registration of users required. Experience with security of financial applications required. Experience with IMIS administrative tasks such as Financial management, Procurement and/or Time and Attendance required. Experience with Windows XP and supporting PC environments required, with specific focus on Financial application support desirable. Experience with Customer Relationship Management software required, preferably iNeed (Siebel). Experience in at least any of the following financial subject areas: budgeting, accounting, financial reporting, payroll, insurance or income taxes desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Eligible candidates may be requested to undergo written knowledge-based assessment exercises, which may be followed by a competency-based interview depending on the result of the test.
This position is for local recruitment.
Passing the New York Administrative Assessment Support Test (ASAT) is a prerequisite for recruitment consideration in the General Service category in the United Nations Headquarters at New York. To make arrangements to take this test, you may bring in person a copy of your completed Personal History Profile to the General Services and Related Categories Staffing Unit (GSRCSU), United Nations Secretariat, located at One United Nations Plaza (at corner of 1st Avenue and 44th Street), Room DC1-200. GSRCSU receives applicants every Wednesday (except public holidays) between 10.00 am and 12.00 Noon.
Persons wishing to take the ASAT are pre-screened and, if successful, scheduled to sit the ASAT at a later date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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