Job Vacancies Management Sciences for Health, August 2011

Job Vacancies Management Sciences for Health
Position: Performance Management Unit (PMU) Analyst
BAND: 5
REPORTS TO: PMU Manager
LOCATION: Arlington, VA
Closing Date: Wednesday, 17 August 2011
APPLY HERE: https://jobs-msh.icims.com/jobs/4233/job

The Partnership for Supply Chain Management (PFSCM) brings together 13 private sector, non-government and faith-based organizations that are among the most trusted names in supply chain management and international public health and development in the world.

PFSCM is implementing the Supply Chain Management System (SCMS) contract for USAID as part of the President’s Emergency Plan for AIDS Relief. With offices in 16 countries and over 480 dedicated staff members around the world, SCMS is helping to improve the lives of people living with HIV/AIDS in some of the countries most severely impacted by the pandemic. SCMS procures essential medicines and supplies at affordable prices; helps strengthen and build cost-effective, reliable, secure and sustainable supply chain systems; and fosters coordination of key stakeholders.

OVERALL RESPONSIBILITIES
The PMU Analyst works in the Performance Management Unit to support the measurement and improvement of operational processes to further enable SCMS in meeting the program mandates.

The PMU Analyst helps coordinate and facilitate the overall performance monitoring approach for SCMS. Working as part of a team, the PMU Analyst implements the performance monitoring strategy for SCMS, working with cross-functional teams to respond to performance measures and performance-related issues. The PMU Analyst will help other units across the project by managing data collection and supporting data reporting. The PMU Analyst will continue to help define the performance monitoring approach and revise when needed, serving as a liaison for the supported units.

The PMU Analyst conducts a bi-annual survey evaluating satisfaction among SCMS clients. S/he will also assist in mapping and documenting business processes, tracking Standard Operating Procedures (SOPs), and gathering information on how problems can be solved within the SCMS environment. S/he will assist during process improvement meetings and specific incident investigation discussions as needed.

SPECIFIC RESPONSIBILITIES
Manage data collection and analysis processes for monthly performance reporting.
Analyze measures data and present data in a clear and comprehendible manner. Prepare analysis for ongoing reporting and on an ad-hoc basis when issues arise or further breakdown is needed.
Manage semi-annual client satisfaction survey including survey development, dissemination, and analysis. Report survey results to relevant staff and support country offices and units in development of necessary improvement actions.
Document business processes and manage creation and maintenance of SOPs, Policies and Work Instructions throughout the organization.
Perform root cause analysis and document improvement areas and activities.
Prepare and present quarterly performance updates and client survey results at Project Management Office (PMO) meetings.
Perform other duties as requested

QUALIFICATIONS
Bachelor’s degree in public health, science, or other relevant field. Graduate degree in public health, sciences, or other relevant field desired but not necessary.
Strong data management, collection, analysis, and reporting skills. Intermediate to advanced proficiency in Excel required. Excellent written and oral communications and analytical skills.
Knowledge of performance measures, root cause analysis and continuous improvement.
Survey design and management experience desired.
Relevant experience in the U.S. and/or international health care or supply chain logistics environment.
Interest and exposure to global health issues (HIV/AIDS, health, logistics, or family planning and government projects such as USAID/PEPFAR)
Demonstrated ability working as part of a team, as well as independently, and with multi-disciplinary professionals.
Experience working in a project management environment and using relevant project management tools.
English fluency required including speaking, writing, understanding, and reading with the ability to conduct business in English.
Must be eligible to work in the United States of America

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled person.

Please apply here – https://jobs-msh.icims.com/jobs/4233/job




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