Job Vacancies International Organization for Migration (IOM), July 2012

Job Vacancies International Organization for Migration (IOM)
Position: Operations Officer
Location: United States of America ( The ), New York
Closing Date: Monday, 30 July 2012

OPEN TO INTERNAL AND NON-REPRESENTED MEMBER STATES CANDIDATES Position Title Duty Station Classification Type of Appointment
Operations Officer New York, USA Official, Grade P3 Fixed term, one year with possibility of extension October 01, 2012 July 30, 2012 VN2012/49 (O) – INT

Estimated Start Date Closing Date Reference Code
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM has a proactive recruitment policy to increase the representation of nationals of nonrepresented member states. Qualified applicants from the following countries will be favorably considered: Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Cambodia, Cape Verde, Central African Republic, Comoros, Congo, Cyprus, Czech Republic, Djibouti, Dominican Republic, El Salvador, Gabon, Gambia, Guyana, Holy See, Honduras, Israel, Jamaica, Lesotho, Libya, Lithuania, Luxembourg, Madagascar, Maldives, Malta, Mauritania, Micronesia, Mongolia, Montenegro, Morocco, Namibia, Nauru, Niger, Nigeria, Paraguay, Rwanda, Seychelles, Slovenia, Somalia, South Sudan, Swaziland, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Yemen Applications from qualified female candidates are especially encouraged.

Context:
Under the direct supervision of the US Refugee Admission Program (USRAP) Global Coordinator and in coordination with the Programme Officer, the successful candidate will be responsible and accountable for the overall New York Operations and Port of Entry Page 1 / 4
operations and movement management into and within the United States, and for the achievement of project goals and quality control.

Core Functions / Responsibilities:
Plan, coordinate and implement transportation strategies related to the orderly arrival of refugees into and within the United States, in close coordination with the Resettlement and Movement Management (RMM) Unit, the US Resettlement Agencies, and the designated US Travel Agents. Direct and oversee the daily activities of operational units, including New York Operations, US Prepaid, Seat Inventory Management Application (SIMA) NY, Staff Travel and the US Ports of Entry, and develop, maintain and implement Standard Operating Procedures (SOPs) and regular trainings. Develop and implement a New York Operations training plan for field staff and ensure that operational escorts who come through the US are oriented on USRAP procedures. Develop and maintain a positive working relationship and coordinate all activities with relevant internal and external stakeholders and partners, including the US Department of State’s Bureau of Population, Refugees and Migration (PRM), the Refugee Processing Center (RPC), US Resettlement Agencies, the US Travel Agents and the US Ports of Entry counterparts. Be responsible for the review and endorsement of special travel costs requested of PRM, including use of ambulances, stretchers and in-transit overnight hotel accommodation or transportation. Plan, develop and implement a system that effectively monitors and reviews US domestic booking activities of the IOM Missions, RMM and US Travel Agents for the purpose of maximizing cost savings. Provide training, support and guidance in usage of the in house system application tools, such as Migration Management Operational Systems Application (MIMOSA), Receiving Mission Interface (RMI), Integrated Global Airline Ticket Order Record (IGator), SIMA as well as usage of the AMADEUS booking reservation system. Advise the Programme Officer on business process implications and innovations concerning in-house systems, application and other tools and ensure that the relevant SOPs and training efforts are current. Identify and implement measures to maintain a high level of integrity and explore and propose new operational or technical strategies. Monitor and provide regular arrival projections to the USRAP Global Coordinator and Programme Officer for the purpose of liaison with PRM, IOM Missions and relevant counterparts.
Enhance and maintain the in-house application that tracks all incidents and after hours reports. Provide systematic feedback to US Resettlement Agencies regarding incidents and statistics. Convene biennial meetings with the US Resettlement Agencies, the Refugee Processing Center (RPC), PRM and the US Ports of Entry to discuss issues of concern and innovations, and to foster a positive exchange of information. Develop TOR for new posts, participate in the recruitment of operations staff and conduct annual staff evaluation reviews. Represent IOM USRAP Operations as needed at meetings, conferences and workshops. Perform such other duties as may be assigned.

Desirable Competencies Behavioural
takes responsibility and manages constructive criticism;
works effectively with all clients and stakeholders;
promotes continuous learning; communicates clearly;
takes initiative and drives high levels of performance management;
plans work, anticipates risks, and sets goals within area of responsibility;
displays mastery of subject matter;
contributes to a collegial team environment;
creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA);
incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; j) displays awareness of relevant technological solutions; k) works with internal and external stakeholders to meet resource needs of IOM. Technical
delivers on set objectives in hardship situations;
effectively coordinates actions with other implementing partners;
works effectively with local authorities, stakeholders, beneficiaries and the broader community to advance country office or regional objectives.

Desirable Qualifications and Experience
a) completed advanced university degree from an accredited academic institution preferably in Political or Social Sciences, Law and / or Business Administration;
five years of experience (or seven years for candidates with a first level university degree) in resettlement of which most should have been acquired in at least two different operations with a particular emphasis on the USRAP;
in-depth knowledge of the electronic tools Page 3 / 4

AMADEUS, MIMOSA, I-Gator and SIMA;
experience in negotiating fares and local agreements with airlines and travel agents;
experience in refugee migration related issues, project development and in liaising with governmental and diplomatic authorities as well as with international institutions and NGOs;
proven ability to supervise, train and direct staff and manage a larger operation in the developing world.

Languages
Thorough knowledge of English.

NOTE:
1. The tenure of contract of staff members holding a regular contract will remain unchanged.

How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by July 30, 2012 at the latest, referring to this advertisement. For further information, please refer to: http://www.iom.int/jahia/Jahia/pid/165 In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications. Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system.

Posting period:
From16.07.2012 to 30.07.2012 Requisition: VN 2012/49 (O) – Operations Officer (P3) – New York, USA (54442271) Released Posting: VN 2012/49 (O) – Operations Officer (P3) – New York, USA (54442272) Released Posting Channel: For Internal Candidates

International Organization for Migration (IOM)
122 East 42nd St #1610
New York, NY 10168-1610
Tel: (212) 681-7000




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