Job Vacancies International Civil Service Commission (ICSC)
Job Title INFORMATION SYSTEMS ASSISTANT, G6
Department/ Office INTERNATIONAL CIVIL SERVICE COMMISSION
Duty Station NEW YORK
Closing Date: Saturday, 13 November 2010
Job Opening number 10-IST-icsc-16472-R-NEW YORK
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
This position is in the International Civil Service Commission (ICSC), and reports to the Executive Secretary of the ICSC Secretariat.
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:
Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities.
Develops, tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools.
Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements.
Installs computer application systems software and hardware according to specifications; monitors computer applications systems using appropriate monitoring tools and produces monitoring reports.
Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations.
Maintains functional specifications for computer application systems, programs and procedures developed and/or modified.
Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to users requests.
Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc.
Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
Provides support for video conferences and Administration and maintenance of electronic forums.
Performs other duties as assigned.
Work implies frequent interaction with the following:
Information Systems Officers and other IT specialists throughout the United Nations
Senior administrative staff and focal points in user offices.
Sales and technical personnel of hardware/software vendors and contractors.
Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
High school diploma or equivalent.
At least 7 years of experience in administration and maintenance of hardware and software systems. Experience in maintenance of software systems developed using Microsoft technologies (VB, VB.Net, ASP, ASP.net, SQL etc) is a requirement. Experience in IT support functions and managing Video conference equipment is a requirement. Exposure to OCR technologies is desirable.
English and French are the working language of the Secretariat. For this post, oral and written English is requirement. Knowledge of Spanish is desirable.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Competency based interview and technical assessment. Passing the New York Administrative Support Assessment Test is a prerequisite for recruitment consideration in the General Service category in the United Nations Headquarters at New York. To make arrangements to take this test, you may bring in person a copy of your completed Personal History Profile to the General Services and Related Categories Staffing Unit (GSRCSU), United Nations Secretariat, located at One United Nations Plaza (at corner of 1st Avenue and 44th Street), Room DC1-200. GSRCSU receives applicants every Wednesday (except public holidays) between 10.00 am and Noon. Persons wishing to take the ASAT are pre-screened and, if successful, scheduled to sit the ASAT at a later date.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers In accordance with established rules and procedures.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
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