Job Vacancies Harvard University
Position: Associate Director for International Health and Safety
Location: United States of America (The)
Closing Date: Saturday, 23 July 2011
Duties & Responsibilities:
Harvard University consists of Harvard College (for undergraduates), eleven graduate and professional schools, a Division of Continuing Education, the Radcliffe Institute, and the Central Administration. Students, faculty, and staff in each school engage in a wide range of international pursuits, including study abroad, research projects, internships, performance tours, cultural enrichment, conferences, and business travel, covering more than 130 countries. Schools maintain a variety of organized programs and also support significant independent travel and some independently led group travel. Though Harvard maintains some sites abroad, the vast majority of overseas activity takes place outside Harvard-controlled sites. Global Support Services (GSS) is a new Central Administration department that will coordinate administrative and operational support to Harvard’s international programs, projects, and sites. The Associate Director leads the International Health & Safety function within GSS, partnering with stakeholders in each school and key central departments to address the overseas safety needs of all Harvard constituents.
Reporting to the Director of Global Support Services, provide strategic and operational leadership to the University and its constituents on matters of health, safety, and security overseas. In collaboration with key stakeholders around the University, develop, manage, and champion a comprehensive strategy to promote and protect the well-being of Harvard students, faculty, staff, postdocs, and others traveling or based overseas. Implement a range of projects to advance this strategy, including those described below. Serve as a member of the Global Support Services team.
This position is the primary on-call incident leader for international emergencies, and will ensure that other qualified personnel are on-call as needed to provide 24/7/365 coverage. (Most incidents, however, are minor and do not require an incident leader.)
Occasional international travel, including to high-threat environments, is required. In case of a serious emergency, may be expected to travel on short notice to provide in-country support.
Emergency Status Designation: Critical Operations Personnel. Leader of the University-wide international emergency management team (I-LEMT).
Bachelor’s degree. Experience in global safety, security, emergency, or risk management or overseas program management.Must be able to communicate clearly, effectively, and persuasively both verbally and in writing. Must work well and form productive alliances with all kinds of people at all levels of the organization. Must be well organized, able to balance conflicting priorities, and remain calm under pressure and in crisis situations. Must handle confidential and personal information with discretion.
Ten years’ related experience, including some project management experience. Experience with field operations (ideally while working abroad). Demonstrated knowledge of multi-dimensional approaches to global safety and security management, applicable to a wide range of activities, situations, and locations. (Candidates whose primary safety experience is in executive protection or physical security should demonstrate expertise in other approaches more relevant to university activities.) Ability to help travelers and decisionmakers make their own balanced consideration of tradeoffs between safety considerations and other important objectives.University, NGO, or government experience preferred.
Experience in developing countries is a plus. Emergency management experience strongly preferred.
Computer skills including MS Office. Foreign language proficiency a plus.
Strategy, Policy, and Practice
* Lead a collaborative strategy-development and implementation process, with participation and buy-in from a range of University stakeholders.
* Develop and maintain practical and effective international health & safety standards, expectations, policies, and guidelines for Harvard programs, activities, and independent travelers.
* Identify and partner with officials in each School (and in other key units) to build consensus, facilitate implementation, collect feedback. Make connections among units with common needs.
* Constantly evaluate international health & safety practices University-wide and in individual programs and activities, and arrange external evaluation on a regular cycle.
* Lead the University’s 35-member international emergency management team (I-LEMT), develop general and specific emergency plans, oversee emergency response, train emergency responders, and directly manage complex emergencies. Ensure 24/7/365 coverage for international emergencies and maintain the on-call schedule. Conduct after-action reviews following major incidents.
* Manage continuous monitoring of worldwide news feeds for events and trends that may affect Harvard affiliates overseas, and the dissemination of alerts and announcements selected according to standardized protocols. Develop and manage a protocol for alerts to significant events, including those that may lead to mass evacuation.
* Develop and maintain a University-wide incident reporting system.
* Working closely with IT staff, oversee the development and maintenance of web applications for travel tracking, incident reporting, and related processes.
Expertise and Consulting
* Provide expert advice on global health, safety, and security to the University leadership, committees, program leaders, and individual faculty, students, and staff. Maintain awareness of world events and hotspots and of trends in health, safety, and security management.
* Recommend local structures for safety management and develop “best practice” roles and responsibilities.
* As needed, review program and travel plans and recommend steps to mitigate risk and improve balance between safety risks and academic objectives.
* Alert the University leaders to major safety concerns, whether systemic or particular. Identify and address areas of limited expertise, engaging Harvard faculty and outside consultants as needed.
* Develop and maintain risk assessment protocols, including protocols suitable for high-threat environments. Conduct on-site risk assessments as needed and upon request.
* Write/draft plans, guidebooks, web pages, etc. to provide clear safety and emergency guidance.
* Represent the global safety function, and staff committees as requested.
* Write reports and proposals as requested.
* Develop and manage communications and outreach to promote overseas safety initiatives and practices at all levels of the organization. Create and deliver presentations to various audiences.
* Develop training for program organizers and leaders, including training for high-threat situations as appropriate. Provide guidance and content for local training and pre-travel orientation programs.
* Serve as the University’s primary liaison to International SOS and to the U.S. State Department (and its Overseas Security Advisory Council) on security issues. Work with other agencies and service providers as needed. Manage vendor relationships. May conduct RFP processes.
* Work closely with Central Administration offices involved in international health and safety.
* Work closely with the Insurance Office, the Benefits Office, and University Health Services to ensure that students, employees, and the University itself are insured against hazards abroad.
Qualified candidates please apply at www.employment.harvard.edu req#24015
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