Job Vacancies Department of Peacekeeping Operations
Job Title Operations Officer, P3
Department/ Office OPERATIONS ROOM
Duty Station NEW YORK
Posting Period 28 January 2011-29 March 2011
Job Opening number 11-ROL-dpko ousg sc or-16955-R-NEW YORK
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
This position is located in the Situation Centre, Office of the Chief of Staff, Office of the Under-Secretary-General for Peacekeeping Operations. The incumbent reports to the Head of the Situation Centre (SitCen) Operations Room.
The Operations Officer monitors political, military, police, humanitarian, logistics and other relevant developments in assigned DPKO peacekeeping, peace-building and special political missions. Specific responsibilities include:
Gathers and interprets information from a variety of sources, including internet-based open source media, field mission reports and information from member states.
Acts as an initial point of contact for Headquarters, peacekeeping missions, and Permanent Missions in New York when required.
Interacts routinely with peacekeeping missions in the field and with other Headquarters elements.
Acts as the DPKO-DFS Watch Officer during silent hours, weekends, and holidays.
Tracks the overall security situation in assigned areas.
Demonstrates a thorough understanding of field mission mandates and associated regional dynamics.
Drafts and edits daily situation reports.
Prepares presentations, briefings and reports using visual tools.
Prepares and updates maps of UN field missions using cartographic and information systems where applicable.
Researches and drafts special reports related to operational issues as required.
Point of Contact Services
Responds to requests for information from senior managers at headquarters, in field missions/offices and from member states.
Provides point-of-contact services between headquarters, peacekeeping missions and permanent missions in New York when required.
Maintains detailed and confidential contact information databases on array of UN leadership and affiliated organisations, bridging and connecting calls when requested.
Crises Response/Emergency Preparedness
Facilitates crisis and emergency procedures when necessary.
As part of the 24/7 staffing of the Operations Room, the Operations Officer performs 12-hour shifts, alternating day and night shifts, including during silent hours, holidays and weekends.
Is able to conduct independent research and analysis, identify issues, formulate options, and present conclusions and recommendations;
Shows pride in work and in achievements;
Demonstrates professional competence and mastery of subject matter;
Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
Is motivated by professional rather than personal concerns;
Shows persistence when faced with difficult problems or challenges;
Remains calm in stressful situations;
Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Works collaboratively with colleagues to achieve organizational goals.
Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
Places team agenda before personal agenda;
Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
Establishes and maintains productive partnerships with clients by gaining their trust and respect;
Identifies clients’ needs and matches them to appropriate solutions;
Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems;
Keeps clients informed of progress or setbacks in projects;
Meets timeline for delivery of products or services to client.
Core Values: Integrity, Professionalism and Respect for Diversity
Advanced university degree (Master’s degree or equivalent) in political science, history, international relations or a related field. A first level university degree, in combination with extensive experience in operational or analytical work in the field of international affairs, may be accepted in lieu of the advanced university degree.
Five years (including two at the international level) of progressively responsible professional experience in one or more of the following areas is required: operations; information gathering, analysis and reporting; crisis management; security risk management; liaison with senior officials. Experience with the UN common system and/or other international organizations is desirable. Experience in a field environment, preferably a peacekeeping operation, is desirable.
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another UN official language, preferably French, is an advantage.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Kindly note that you may, as part of the evaluation of your application for this position, be requested to undergo written knowledge-based assessment exercises, which may be followed by a competency-based interview depending on the result of the test.
The Operations Officer performs his/her duties on a 12-hour shift system.
Priority consideration for vacancies at the P3 level will be given to internal candidates and candidates who have passed a competitive examination.
Staff Members are subject to the authority of the Secretary-general and to assignment by him or her. In this context, all Staff are expected to move periodically to new functions In their careers In accordance with established rules and procedures.
This post is financed by the Support Account for Peacekeeping Operations. Extension of appointment will be subject to budgetary approval. The appointment of staff will also be limited to service on posts financed by the Support Account.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
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